Introduction

L&L Landscape and Design ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at landllandscapeanddesign.com or engage our landscaping services.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact form or request a free estimate
  • Call, text, or email us
  • Enter into a service agreement with us
  • Subscribe to communications from us

This information may include your name, email address, phone number, mailing address, project details, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of your visit

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide estimates
  • Schedule and deliver our landscaping services
  • Communicate with you about your project
  • Send you service updates and follow-up communications
  • Improve our website and services
  • Comply with legal obligations

SMS/Text Message Consent

By providing your phone number, you agree to receive text messages (SMS) from L&L Landscape and Design. You can unsubscribe at anytime by replying STOP. Message and data rates may apply. Message frequency varies. We will not share your phone number with third parties for their marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We may use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Third-Party Services

We may use third-party services that collect, monitor, and analyze information to help us improve our website and services. These may include:

  • Google Analytics: Web analytics service that tracks and reports website traffic
  • Google Fonts: Font delivery service
  • Contact Form Services: To process and manage form submissions

These third-party service providers have their own privacy policies governing their use of your information.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in our business operations (e.g., website hosting, form processing)
  • When required by law, regulation, or legal process
  • To protect our rights, privacy, safety, or property
  • With your explicit consent

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Opt out of text messages by replying STOP

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: